Shipping & Returns

Shipping Policy

At ID CARD FACTORY, we ensure a smooth and reliable shipping process for all our customers.

Processing Time: Orders are typically processed and dispatched within 2-5 business days after payment confirmation. Customized orders may take longer based on the design and production requirements.
Shipping Partners: We collaborate with trusted courier services to ensure timely delivery.
Delivery Time: The estimated delivery time depends on the location and courier partner but usually ranges between 5-10 business days.
Shipping Charges: Shipping charges may vary based on the product, quantity, and delivery location. Any applicable charges will be communicated during the checkout process.
Tracking Information: Once your order is shipped, a tracking number will be shared via email or SMS to help you monitor your shipment status.

No Returns Policy:

Since most of our products are customized and made to order, we do not accept returns under any circumstances.
Customers are advised to double-check all details, including designs, specifications, and order quantities, before confirming their purchase.

Order Cancellation:

Cancellations can only be requested within 12 hours of placing the order. After this period, cancellation requests will not be entertained as production may have already begun.
Refunds for cancelled orders will be processed within 5-7 business days after confirmation credited in source account.

Damaged or Defective Products:

If you receive a damaged or defective product, please contact us within 24 hours of delivery with clear photographs of the product and packaging.
Upon verification, we will either reprocess the order or provide an appropriate resolution at our discretion.

For any queries related to shipping or order issues, please contact our customer support team at: